Skip to content
Employee Spotlight

Surprise Military Homecoming at Klipsch Music Center

At Legends, we believe in consistently enhancing the guest experience at each of our venues. Most recently, we’d like to highlight a member of our Live Nation, District Manager Jerry Adams, and his entire operations team for making an incredible impression on the guest experience. A non-profit group member at Klipsch Music Center reached out to set up a surprise homecoming for a friend in the military, with the hopes of creating a once-in-a-lifetime surprise.

After being granted a few days off from his United States Army post in Africa, Dillon Flynn’s sister, Brigid, wanted to surprise their parents at a concert they were attending. Collaborating with Jerry, they formed a plan to “randomly” upgrade Mr. and Mrs. Flynn to a VIP area and disguise Dillon as a server, assigned to their table.

On the day of the show, Jerry approached the Flynn’s and apologized for their service that evening, offering up a new server who would take care of them. That server? Their son Dillon.

Amidst tears of joy, the staff were holding “Welcome home Dillon” signs to complete the moment. It was a touching experience for everyone involved, which our entire Legends team was humbled to be a part of.

We received the following email the next day…

I seriously do not know where to start. Last night was beyond incredible & the best concert experience any of us ever had have. I can’t thank you enough for all that you guys did, you have an incredible staff! Thank you so so so much from everybody in the family. My parents are still in shock!

Brigid Flynn

Check CB_Linked_Icon_Arrow echllogoeps Created with Sketch. Group 18 Copy Created with Sketch. 53079FE7-D159-40A0-8A83-26281B0D3D33 Created with sketchtool. 976DC860-943B-432F-9E9C-CB9AC395B97F Created with sketchtool. 172C4F03-2B22-49FE-A880-A4C1985B19F7 Created with sketchtool. 53079FE7-D159-40A0-8A83-26281B0D3D33 Created with sketchtool. 976DC860-943B-432F-9E9C-CB9AC395B97F Created with sketchtool. 172C4F03-2B22-49FE-A880-A4C1985B19F7 Created with sketchtool. 45E49ECC-5769-44F4-97EA-EDE23E5CB428 Created with sketchtool. CC731668-0119-48B2-B401-BACA731EA471 Created with sketchtool. 0CCDF29C-1F7C-4F46-921A-EC230ACEE372 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 86A6C4DD-D877-4C22-A527-8B9666AA9DD0 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 42E886A7-7224-4FDC-BBEB-01976002C351 Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. 40C8A19E-A06F-4836-ABD8-C5AE68BC33DB Created with sketchtool. 763B01E1-3D00-402A-B0C3-1DD729BBA531 Created with sketchtool. 644E21E0-3CB1-4F6B-B321-22391C0CD429 Created with sketchtool. team-logo / WIN Created with Sketch. team-logo / PW Created with Sketch. team-logo / LOST Created with Sketch. team-logo / PL Created with Sketch. 0CCDF29C-1F7C-4F46-921A-EC230ACEE372 Created with sketchtool. 033561FA-5AC5-424E-BFCB-752595AE0B20 Created with sketchtool. 45E49ECC-5769-44F4-97EA-EDE23E5CB428 Created with sketchtool. CC731668-0119-48B2-B401-BACA731EA471 Created with sketchtool. 0CCDF29C-1F7C-4F46-921A-EC230ACEE372 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 86A6C4DD-D877-4C22-A527-8B9666AA9DD0 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 53079FE7-D159-40A0-8A83-26281B0D3D33 Created with sketchtool. 976DC860-943B-432F-9E9C-CB9AC395B97F Created with sketchtool. 172C4F03-2B22-49FE-A880-A4C1985B19F7 Created with sketchtool. 45E49ECC-5769-44F4-97EA-EDE23E5CB428 Created with sketchtool. CC731668-0119-48B2-B401-BACA731EA471 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 86A6C4DD-D877-4C22-A527-8B9666AA9DD0 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 42E886A7-7224-4FDC-BBEB-01976002C351 Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. 40C8A19E-A06F-4836-ABD8-C5AE68BC33DB Created with sketchtool. 763B01E1-3D00-402A-B0C3-1DD729BBA531 Created with sketchtool. 644E21E0-3CB1-4F6B-B321-22391C0CD429 Created with sketchtool. 033561FA-5AC5-424E-BFCB-752595AE0B20 Created with sketchtool. 45E49ECC-5769-44F4-97EA-EDE23E5CB428 Created with sketchtool. CC731668-0119-48B2-B401-BACA731EA471 Created with sketchtool. 763B01E1-3D00-402A-B0C3-1DD729BBA531 Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. 40C8A19E-A06F-4836-ABD8-C5AE68BC33DB Created with sketchtool. 763B01E1-3D00-402A-B0C3-1DD729BBA531 Created with sketchtool. 644E21E0-3CB1-4F6B-B321-22391C0CD429 Created with sketchtool. 7CB4E955-9512-49F4-B03B-933CF03CA2FD Created with sketchtool. 53079FE7-D159-40A0-8A83-26281B0D3D33 Created with sketchtool. 976DC860-943B-432F-9E9C-CB9AC395B97F Created with sketchtool. 172C4F03-2B22-49FE-A880-A4C1985B19F7 Created with sketchtool. 45E49ECC-5769-44F4-97EA-EDE23E5CB428 Created with sketchtool. CC731668-0119-48B2-B401-BACA731EA471 Created with sketchtool. 0CCDF29C-1F7C-4F46-921A-EC230ACEE372 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 86A6C4DD-D877-4C22-A527-8B9666AA9DD0 Created with sketchtool. 9EE80E93-DA55-44A3-BB86-719DDC115D67 Created with sketchtool. 42E886A7-7224-4FDC-BBEB-01976002C351 Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. C38CE427-9814-4B47-91C9-66896A6EB2BE Created with sketchtool. 40C8A19E-A06F-4836-ABD8-C5AE68BC33DB Created with sketchtool. 763B01E1-3D00-402A-B0C3-1DD729BBA531 Created with sketchtool. 644E21E0-3CB1-4F6B-B321-22391C0CD429 Created with sketchtool. 033561FA-5AC5-424E-BFCB-752595AE0B20 Created with sketchtool. 033561FA-5AC5-424E-BFCB-752595AE0B20 Created with sketchtool. Icons/Search/1000 F3916FC0-768E-4027-A1D5-CC66110459CF Created with sketchtool. Play Artboard 1 Icon / Social / Android@3x Created with Sketch. icon-dropdown Created with Sketch. CB_Linked_Icon_Close CB_Linked_Icon_Close Check F896540F-C96F-4488-888D-5ECB022F43CE Created with sketchtool. CB_Linked_Icon_Arrow CB_Linked_Icon_Arrow CB_Linked_Icon_Arrow Icon / Social / iOS@3x Created with Sketch.